The Golf News Feed
Question by shanna c: I bought a golf club from callaway golf, fedex delerved to wrong add or something?
no one signed for it I assume they just left it in someones door , what can I do, it was a 500 club?
Best answer:
Answer by chucksright
if you paid with a credit card, contact them first.
then contact fed ex or callaway.
many carriers like ups leave things outside all the time, until something gets lost or stolen, then when you make a claim from then on you have to sign for everything.
it shouldn’t be a problem getting it replaced, just be calm and don’t get crazy or mad cause they deal with crazy ppl all day.
have your order no and any documentation you have ready.
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Do you have the tracking number for the package? If so that should tell you where it was delivered. Did the sender check that the package could be delivered without a signature? If so bad on their part. If a signature was required who signed for it?
Another thing to ask is was the $ 500 listed on the FedEx form as the value? If not the coverage is only $ 100.
Oh and what was the address on the package-they can get screwed up.
If you can’t find where it went from the tracking number,etc, your problem is with who sent the package. They failed to have it delivered to you.